Return Policy

Return & Refund Policy

Last updated: December 09, 2024

Thank you for enrolling in our advanced coaching program at Forzon Academy.

If, for any reason, You are not completely satisfied with a purchase. We invite You to review our policy on refunds and returns. The following terms are applicable for any products that you purchased with us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Forzon Academy, 139, Kot Atma Ram Sultanwind Road, Amritsar PB – 143001.

  • Goods refer to the items offered for sale on the Service.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Website.

  • Website refers to Forzon Academy, accessible from www.forzonacademy.in

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the service, as applicable.

Your Order Cancellation Rights

As you know, we don’t deal in physical goods. Forzon Academy only offer digital marketing services & coaching program to our local / global customers.  If, for any reason, you are not satisfied with our solutions, we don’t offer any return & refund to our customers. You are not eligible for refunds (because, we provide non-tangible / digital services). 

1. No Refund Policy

At Forzon Academy, we are committed to delivering high-quality educational services in the fields of digital marketing and graphic design. Since our services are non-tangible and digital in nature, we do not offer refunds for any courses, training programs, or workshops once the enrollment is confirmed.

2. Legal Compliance

As per the Indian Consumer Protection Act, 2019, and related regulations, refunds are generally applicable to physical goods in case of defects or non-delivery. However, educational services, online courses, and digital coaching programs do not fall under refundable categories once accessed or availed.

3. Course Access & Payment Policy

  • Once payment is made and access to course material, live sessions, or digital content is granted, the fees are non-refundable and non-transferable.
  • No refunds will be provided in cases of non-attendance, personal reasons, change of mind, or dissatisfaction after accessing the course materials.
  • In the case of technical issues from our side preventing access to the course, we will ensure resolution but will not provide a refund.

4. Exceptional Circumstances

In rare cases, if a refund is granted under exceptional circumstances at our sole discretion, it will be processed only after deducting administrative charges and applicable taxes.

5. Contact for Support

For any queries related to our policy or technical concerns, you can reach us at info@forzonacademy.in

By enrolling in our courses, you acknowledge and agree to this No Refund Policy.

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